Terms and Conditions

Welcome to Golden Lotus Houseboat! These terms and conditions outline the rules and regulations for the use of our website and services.

1. Introduction

By accessing this website, you accept these terms and conditions in full. Do not continue to use Golden Lotus Houseboat’s website if you do not accept all of the terms and conditions stated on this page.

2. Booking and Payment

All bookings are subject to availability. A booking is confirmed only after a deposit is received. The remaining balance must be paid upon arrival. We accept payments via credit/debit cards, bank transfers, and cash.

3. Cancellations and Refunds

Cancellations must be made at least 14 days prior to the scheduled arrival date for a full refund. Cancellations made within 14 days of arrival will incur a 50% cancellation fee. No refunds will be issued for cancellations made within 7 days of arrival or for no-shows.

4. Check-In and Check-Out

Check-in time is 2:00 PM and check-out time is 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.

5. Guest Responsibilities

Guests are responsible for any damages caused to the property during their stay. Smoking is not permitted inside the houseboat. Pets are not allowed unless specifically agreed upon at the time of booking.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Jammu and Kashmir. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Jammu and Kashmir.